Frequently Asked Questions

Get answers to common questions about Shampoo Service.

Yes — we strongly recommend a Shampoo Service before color or chemical treatments. Cleansing removes oils and buildup that can interfere with processing and color absorption, ensuring even, predictable results while protecting the scalp.

A typical Shampoo Service appointment usually lasts 10–20 minutes depending on hair length, thickness, and any added treatments. If paired with styling or color, overall timing increases to accommodate additional steps.

We use salon-grade shampoos and conditioners selected by your stylist based on texture, porosity, scalp condition, and service goals. Choices include hydrating, clarifying, volumizing, and color-safe formulas to protect and enhance your hair.

Yes. Our Shampoo Service targets oily or flaky scalps using clarifying and balancing products, gentle scalp exfoliation when appropriate, and soothing treatments to reduce irritation. We also recommend at-home care to maintain improvement.

Shampoo Service is often included with many color and chemical services but can also be booked as a stand-alone treatment. Pricing varies by add-ons or treatment products; staff will confirm details during booking.

Frequency depends on hair type, styling habits, and scalp health. Many clients benefit from a professional cleanse every 1–2 weeks, while others prefer monthly visits. Your stylist will recommend a personalized schedule.