Frequently Asked Questions

Get answers to common questions about High light and low light package.

Typically 2 to 3.5 hours depending on hair length, density, and desired dimension. During your appointment the stylist will consult, section hair, apply foils or balayage, and tone. Expect processing time and a final style.

When performed correctly by a professional, damage is minimal. We use gentle formulas, careful application, and toners to preserve integrity. Deep conditioning treatments and regular trims help restore moisture; for compromised hair, we recommend a consultation and gradual lightening.

Most clients refresh every 8 to 12 weeks depending on hair growth and contrast preference. Mid-cycle glosses or demi tints can revive tone without full re-color. Your stylist will recommend timing based on texture, lifestyle, and desired look.

Yes — it often works on previously colored hair, but results depend on existing pigments and condition. We recommend an in-salon consultation and strand test to plan lifts or blending. Complex color history may require staged appointments for safest results.

A patch test is recommended 48 to 72 hours prior for new clients or those with allergy history. It's required when using oxidative color to ensure safety. Book the test ahead so your appointment proceeds smoothly.

Use sulfate-free, color-safe shampoo and conditioner, wash with cool water, and limit heat styling. Apply a weekly hydrating mask and UV protectant. Schedule regular glossing appointments to refresh tone and maintain dimension between full services.